Return Policy

Returns & refunds

You may return unused items in their original condition and packaging within 30 days of delivery. Write to wilmaantonelli@hotmail.com with your order number before sending anything back. Items must be unworn, unwashed, with the original tags attached and the hygienic liner intact. Return shipping to Brazil is paid by the customer (except for damaged or wrong items), and the refund is issued to the original payment method once the parcel arrives in good condition.

If your order arrives damaged or with the wrong item, send us a photo within 7 days of delivery at wilmaantonelli@hotmail.com. We will replace the item or refund it in full, including shipping, with no need to send anything back.

Parcels returned to us because of an incorrect address or because they were not collected from customs are refunded for the products only, after they reach us.